Terms & Conditions

________________________________________
Acceptance of terms
These terms and conditions govern all supply of goods and services ("products") by Salt NZ Ltd ("Salt ", "we, "us") to you, the purchaser of goods and services from us, including your use of the website at www.saltsurf.co.nz ("the website"). They are effective from 16th June 2010 and will replace all earlier Salt NZ Ltd terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.

We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.

To make a purchase from our online shop you must be 18 years of age or over.

Purchases from our online shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise).

If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.

Availability and supply
All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop.

We have a physical store which shares the limited stock so if an item in our physical store is purchased and sold the same time an order for the item Online is processed then the online item will not be available. In this case we will inform you as soon as possible and do our best possible to somehow fulfil the order, cancel the order or help in any other way we can.

Distribution and retail agreements mean that some brands or products can only be shipped to customers in New Zealand. This will be specified in the description of the product. Brands or products may also have restrictions on online purchasing.

These products are still displayed on the online store but will not have an ‘Add to shopping cart’ button. To purchase these products please contact us by email team@saltsurf.co.nz or call us Ph: +649 438 7258 and we will make sure you get sorted.

Delivery and delivery charges
Prices for goods and services stated on our website are exclusive of any applicable delivery charges.
We only deliver to New Zealand street addresses. The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary we in your online shopping basket.

We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.

Salt NZ Ltd / www.saltsurf.co.nz has no control over any customs or import duties that could be levied when the package reaches your destination country. You will be liable for these charges.

Please note these prices cover most purchases. But for extra large items or purchases we reserve the right to charge extra as applicable.

Pricing
All prices are in New Zealand Dollars and are inclusive of any Goods and Services Tax ("GST") unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.

An invoice will be emailed to you at the email address you supply when you place your order. You are responsible for ensuring that your contact details are correct.

Payment options
We accept the following credit cards:
Visa/MasterCard and/American Express
We also accept payment from your PayPal account if you have one.
Credit Card Security

All payments are processed via PayPal's secure payments system to ensure high levels of payment security and are subject to PayPal's terms and conditions.
Click here to for PayPal's terms.
https://cms.paypal.com/nz/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Legal_Hub_full&locale.x=en_US


Shipping and delivery
All deliveries within New Zealand are sent using Courier Post NZ so that all purchases can be tracked easily.
All orders will be processed and ready to be sent within 48 hours of placing your order. However if ordered on a weekend day or public holiday it will be processed within 24 hours of the first working day.

An emailed confirmation and delivery tracking number will be also sent to you once an item has been dispatched. This number you can use to track your package at any time at Courier Post NZ ( domestic) or NZ Post (international)

You will then need to allow 2 working days for delivery in the North Island and 3 working days in the South Island. International delivery time varies depending on country but is usually between 3-10 working days.
Shipping Costs

Shipping:
North Island: $7.00
South Island: $7.00


International
Australia: NZ$25.00.
USA/UK: NZ$50
Europe: NZ$50
Asia/Pacific: NZ$40
We use NZ Post international post service which allows us to give you the best shipping prices. This includes track and trace. For international orders please allow 4 – 10 working days worldwide. This does not include the amount of time for customs. Delivery is not available to rural addresses so please arrange and alternative address if this is the case. Salt NZ Ltd / www.saltsurf.co.nz has no control over any customs or import duties that could be levied when the package reaches your destination country. You will be liable for these charges.
Please note these prices cover most purchases. But for extra large items or purchases we reserve the right to charge extra as applicable.


Returns
If for any reason you wish to return or exchange your order, we are happy to exchange or refund any item purchased online (unless stated otherwise) however the following conditions to apply:
• You must notify team@saltsurf.co.nz of your intention to exchange/return within 3 days.
• Send goods back to us via a traceable method to:

Salt
Shop 7, 4 Port Road
Okara Shopping Centre
Whangarei 0110
New Zealand

• Please note Salt do not take responsibility of any items lost in the process of returning to us and hence why we recommend a traceable method
• We will raise a credit, exchange or refund you once the garment has been returned and accepted by Salt. Return shipping costs are to be covered by the customer.
• All items must be in the condition that they were shipped, un-used and with all original tags and packaging attached.
• Due to health regulations we cannot accept any returns on Swimwear, leotards or underwear
• If you wish to exchange your item for an alternative style, an online credit will be issued and the new item is to be purchased separately.
• We cannot accept returns of garments purchased online through our physical stores and vice versa. These matters must be dealt with at the location of purchase.
• Please choose carefully when purchasing sale items, as no credits, refunds or exchanges will be made on sale goods.

How To Return / Exchange
Returned items are at your own cost via a Track and Trace Method

If you wish to exchange/return please follow these steps:
Email team@saltsurf.co.nz to obtain an authorization number clearly stating your reason for return or exchange and send goods back to us via a traceable method on the address at the top of the returns form. Please note Salt do not take responsibility of any items lost in the process of returning to us and hence why we recommend a traceable method

Returned items costs are not covered by Salt

Liability Limitation
Where you acquire or hold yourself out as acquiring goods or services from us for the purposes of a business, the provisions of the Consumer Guarantees Act 1993 will not apply. The conditions, warranties and guarantees set out in the Sale of Goods Act 1908 or otherwise implied by statute or common law will not apply and are excluded from these terms of trade.
We will always endeavour to have complete and accurate information on our website but to the greatest extent permissible by law we assume no responsibility for the completeness and current accuracy of the information provided on our website.
To the greatest extent permissible by law, we exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of every officer, employee, contractor, agent of us and anyone else we use to perform our duties or provide services under any agreement you have with us. None of the persons specified above is liable or has to pay you for anything else in connection with or resulting from anything any of us does or does not do, or delays in doing, whether or not it is contemplated or authorised by any agreement you have with us. This exclusion applies whatever you are claiming for and in whatever way liability might arise. This exclusion does not limit any inalienable rights you may have under the Consumer Guarantees Act 1993.
Our maximum liability to you (if any) shall be limited to the value of any faulty products or services supplied by us and we, our employees, contractors and agents, will not be liable to you for loss or damage of any kind however that loss or damage is caused or arises.

Applicable law and jurisdiction
Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any goods or services are provided to you by us and irrespective of the location where you reside. .??

Use of our website, supply of products or services by us to you and any other matter arising from these Terms and Conditions are subject to the laws of New Zealand. The Courts of New Zealand shall have non-exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with these terms of trade, or with the use of website or supply of any services.
Where you or any other person who you act for, or who you permit to act for you supplies incorrect information for the purchase of a product or service and we incur cost in any matter concerning that name then we may recover the costs incurred by us from you (including legal costs on a solicitor-client basis).??
You agree to use our website, products and services in accordance with the applicable laws of the country or countries where your business or organisation is based.

Privacy policy and Confidentiality
Unless you opt to receive messages from us we will not contact you again in future. If you have opted to receive ongoing communications and at a later date you no longer wish to receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you.
Opting out of receiving the above mentioned messages will not prevent the sending of messages that specifically relate to your order(s).
We may use personal information that we collect about you to provide products and services to you and to administer orders and payments relating to your purchases from us.
You will need to permit us to place data files ("cookies") on your computer to enable you to use some features of some of our websites. Where you choose not to enable cookies from our websites, some functionality of those websites may not be available to you.
We may disclose your personal information as required by law.
Where you have provided information to us on a confidential basis, we will hold that information in confidence, except as required by law. We cannot guarantee that our website is secure, and we cannot be held responsible for a breach of our website security that is beyond our control.
You can request details of your personal information that we hold, and ask us to correct it, at any time.

General Conditions
We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at www.saltsurf.co.nz .
If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.
If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.
Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.
We may deliver notices to you by sending them to an email address that you have notified to us.